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    ALL THE QUESTIONS YOU WANTED TO ASK

    Which standards does AMOS support?

    AMOS supports all well-established open standards such as MPEG (Moving Pictures Expert Group) and DVB (Digital Video Broadcasting).

    What size should my satellite dish be?

    The high transmitting power of the AMOS satellites means that households can receive the signals using satellite dishes as small as 80 cm for reception in most areas of Europe.

    What equipment do I need to access the AMOS services?

    Basically all you need is a satellite dish kit, a digital satellite receiver/decoder and the adequate viewing card (not required if you which to view “free-to-air” channels), distributed by operators that offer services on the AMOS satellite.

    How is the software in my receiver being updated?

    For most satellite receivers it is possible to download updates or new software “over the air” by receiving the data from the satellite.

    Does it matter if there is a tree or another object in front of the dish?

    Yes, there must be no physical obstacles within the “line of sight” to the satellite. This means that there must be no objects such as trees, buildings, mountain peaks etc. blocking the direct line from the satellite to the dish.

    Does my satellite dish present a radiation hazard?

    No, your reception dish is a passive device that collects the signal from the satellite, amplifies and converts it to a lower frequency so that the satellite receiver can decode the picture, sound, text and data. Dishes that are designed to receive and transmit (two-way communication) do emit some insignificant radiation for all practical purposes.

    Can I take my satellite receiver to a different location?

    Yes, you can take your satellite receiver to your second home or elsewhere, provided that you also take a viewing card with a valid subscription, that the location is within the footprint of the satellite, and that there is a dish aligned to the correct satellite. For example, the AMOS satellites cover all of Central Eastern Europe, but because of copyright issues, viewing cards are not valid outside the area for which they were purchased.

    Can I use the same receiver for terrestrial digital television and satellite digital television?

    No. Digital Television Boxes are usually designed for a specific method of distribution, i.e. for terrestrial (DVB-T), cable (DVB-C) or satellite (DVB-S/S2), although they basically use the same standard for signal decoding. The signals that are broadcasted/distributed at the different methods use different modulation methods.

    Can I listen to radio via satellite?

    Yes, you can either listen via your television set or connect the satellite receiver audio outputs to your stereo system and listen accordingly. The satellite receiver should be tuned to the relevant “satellite radio” channel.

    Can I get high-speed Internet access via AMOS?

    AMOS transmits high-speed Internet for businesses and networks in co-operation with local and international Internet Service Providers (ISPs) and Network Operators all over Europe and the Middle East. Together with such business-partners, AMOS can offer up-linking with individually tailored agreements for access and capacity. The broadband service can either be 2-way over the satellite, or, alternatively, downstream data (outbound) is received via a satellite dish, and the return path consists of an ordinary modem connection, ISDN, permanent connection or GSM link.

    What about Analogue and Digital channels?

    Nowadays most analogue channels are switched off. All channels on AMOS are digital. The latest development within digital TV is HDTV (High Definition TV). HBO offers HDTV channels via AMOS since February 2009.

    What kind of channels are being broadcasted on AMOS?

    AMOS broadcasts include various channel types, such as DTH packages (YES in Israel, T-HOME and XTRA in Europe), TV distribution packages (HBO/Cinmax in Europe), TV channels (National channels, Commercial channels) etc..
    Naturally, reception of packages is for authorized viewers with STBs and viewing cards. While part of the broadcasted channels are “Free To Air” and can be received with a regular reception kit.

    Is satellite internet reliable?

    Satellite internet is more reliable than cable/DSL because of the relatively minimal infrastructure requirements. Satellite internet strength reliability is dependent on weather conditions and path obstructions. With clear weather and a clear signal path between the transmitter and receiver, satellite internet is very reliable.

    What is Amos 17?

    AMOS 17 is a state-of-the-art satellite offering C-band with HTS (High Throughput) beams, Ka-Band and Ku-Band coverage to Africa, Europe and the Middle East with a life expectancy of 20 years. The satellite was successfully launched in August 2019. It is positioned at 17 degrees East.

    What is satellite communication?

    Satellite communication uses satellites in space as well as terrestrial links to transmit and amplify signals on various frequencies in order to connect various points on earth. The bandwidth and power of the satellite transponder determine the speed and strength at which information and data are sent and received.

    What are the advantages of satellite communication?

    The benefits of satellite technology are strong when compared to the non-existent alternative. Satellite technology is a reliable and fast way to supply information connectivity to remote areas without access to terrestrial infrastructure. The reliability is not affected by natural disasters or man-made interference issues and is far-reaching across the entire globe.

    What are the benefits of satellite technology?

    Satellite technology enables communication and information sharing for many important mediums used all over the world. Some of these include remote medicine, remote banking, and remote education. The advanced high throughput satellite (HTS) technologies at Spacecom allow for more secure communication at faster speeds.

    What is a satellite network?

     A satellite network is a system of telecommunications satellites in space and terrestrial ground-bases designed for receiving and transmitting data. Satellite networks are created to allow for the seamless and versatile flow of information from one location to the next, reaching remote locations that traditional connectivity solutions are incapable of doing.

    What is the advantage of circular polarization?

    There are many advantages of using circular polarization instead of linear polarization including less interference resulting from imprecise alignment (known as the Faraday Effect), as well as less interference from poor weather conditions. Furthermore, circular polarization is more reliable because transmissions are sent and received on different frequencies.

    What is backhaul?

    Backhaul, in the satellite information technology sector, refers to distributing data over a network. For example, in order to deliver data across the country from point A to point B, the data would have to be backhauled from point A to point B. Performance metrics for backhaul are measured by latency, jitter, and availability. The greater network for backhauling may include wired, wireless and fiber optic components.

    What are teleport services?

    A satellite teleport is an earth station that functions as a telecommunications hub for connecting a satellite network with a terrestrial network to provide high-quality satellite communication services. Spacecom maintains strong partnerships with an extensive network of satellite teleport service operators in Europe, Asia, Africa, and the Middle East.

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