Frequently Asked Questions


Q: What kind of channels are being broadcasted on AMOS?

A: AMOS broadcasts include various channel types, such as DTH packages (YES in Israel, T-HOME and XTRA in Europe), TV distribution packages (HBO/Cinmax in Europe), TV channels (National channels, Commercial channels) etc..
Naturally, reception of packages is for authorized viewers with STBs and viewing cards. While part of the broadcasted channels are "Free To Air" and can be received with a regular reception kit. 


Q: What about Analogue and Digital channels?

A: Nowadays most analogue channels are switched off. All channels on AMOS are digital. The latest development within digital TV is HDTV (High Definition TV). HBO offers HDTV channels via AMOS since February 2009.


Q: Can I get high-speed Internet access via AMOS?

A: AMOS transmits high-speed Internet for businesses and networks in co-operation with local and international Internet Service Providers (ISPs) and Network Operators all over Europe and the Middle East. Together with such business-partners, AMOS can offer up-linking with individually tailored agreements for access and capacity. The broadband service can either be 2-way over the satellite, or, alternatively, downstream data (outbound) is received via a satellite dish, and the return path consists of an ordinary modem connection, ISDN, permanent connection or GSM link.


Q: Can I listen to radio via satellite?

A: Yes, you can either listen via your television set or connect the satellite receiver audio outputs to your stereo system and listen accordingly. The satellite receiver should be tuned to the relevant "satellite radio" channel.
 

Q: Can I use the same receiver for terrestrial digital television and satellite digital television?

A: No. Digital Television Boxes are usually designed for a specific method of distribution, i.e. for terrestrial (DVB-T), cable (DVB-C) or satellite (DVB-S/S2), although they basically use the same standard for signal decoding. The signals that are broadcasted/distributed at the different methods use different modulation methods.

Q: Can I take my satellite receiver to a different location?

A: Yes, you can take your satellite receiver to your second home or elsewhere, provided that you also take a viewing card with a valid subscription, that the location is within the footprint of the satellite, and that there is a dish aligned to the correct satellite. For example, the AMOS satellites cover all of Central Eastern Europe, but because of copyright issues, viewing cards are not valid outside the area for which they were purchased.

Q: Does my satellite dish present a radiation hazard?

A: No, your reception dish is a passive device that collects the signal from the satellite,   amplifies and converts it to a lower frequency so that the satellite receiver can decode the picture, sound, text and data. Dishes that are designed to receive and transmit (two-way communication) do emit some insignificant radiation for all practical purposes.


Q: Does it matter if there is a tree or another object in front of the dish?

A: Yes, there must be no physical obstacles within the "line of sight" to the satellite. This means that there must be no objects such as trees, buildings, mountain peaks etc. blocking the direct line from the satellite to the dish.


Q: How is the software in my receiver being updated?

A: For most satellite receivers it is possible to download updates or new software "over the air" by receiving the data from the satellite.


Q: What equipment do I need to access the AMOS services?

A: Basically all you need is a satellite dish kit, a digital satellite receiver/decoder and the adequate viewing card (not required if you which to view “free-to-air” channels), distributed by operators that offer services on the AMOS satellite.


Q: What size should my satellite dish be?

A: The high transmitting power of the AMOS satellites means that households can receive the signals using satellite dishes as small as 80 cm for reception in most areas of Europe.


Q: Which standards does AMOS support?

A: AMOS supports all well-established open standards such as MPEG (Moving Pictures Expert Group) and DVB (Digital Video Broadcasting).



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